Ask most business owners how to increase their conversion rates and they’ll probably say two things: good content and good SEO.
But guess what?
This answer overlooks a crucial aspect of a web experience geared toward conversion: design and development.
In this article, we’ll share three tangible areas where readers and webmasters alike can make improvements to shift website design from hurting their marketing efforts to helping them.
Here’s what we’ll cover:
If you want to skip the reading and jump straight into a consultation with our web design & development team, click here.
First, let’s take a look at some success metrics from UX and UI redesign projects:
These figures, cited by Top Total, are phenomenal.
What would a 103% YOY traffic boost look like for your site? Or a 14% increase in conversion rate?
In the world of B2B, your website should be your most reliable salesperson, and these stats prove beyond doubt that in an increasingly online world, UX and UI are no longer optional considerations. If you ignore them, you will be left behind.
In the following sections, we’ll share three focus areas to help you determine how well your site is converting, and more importantly, how you can identify and remedy any issues.
Have you heard of the KISS factor? Keep It Simple, Silly!
We’re not suggesting anyone reading this is silly, of course, but the first three words capture the essence of effective web design: simplicity. An overcrowded website is the best way to ensure low conversions.
But what does simplicity look like?
To answer this question we’ll defer to industry-leading websites with near-endless design budgets and presumably gargantuan conversion rates.
Here’s how some of the pros do it:
This is the Google Design blog, a showcase of expertise from designers, writers, and developers who are trying to advance good web design.
What they do well:
This is Owl, a fictional brand showcasing the capabilities of Material Design. Material is a design language created by Google in an attempt to define UI best practices.
You can read the full philosophy behind the Owl branding here, but let us summarise just what’s so powerful about the design:
Simple design comes down to a few core concepts. It’s about striking a balance between providing info and not over-complicating things. An overly busy layout, too many bold and inconsistent colours, or overly aggressive CTAs will turn users away.
Simple web design makes it much easier for visitors to use your site. Here’s how to do it:
Let’s define two key terms:
Both are important and each has different uses, but growth-driven design usually focuses on increasing session duration.
And here’s why:
Good design includes elements that allow the user to get the answers they need and pre-qualify themselves before leaving the site. Low duration can be an indication that you’re attracting many visitors, but your site is letting them down: a poor trust signal that tells Google your website isn’t meeting users’ needs.
According to a report by Content Square, the average session duration for B2B is 2.28 minutes. How does that compare with your metrics?
(And if you don’t know the answer, make sure this metric is being tracked!)
With every additional second a user stays on your site, the chances of converting them increases. Here’s how to keep them around longer:
Let us define these terms as well:
Pages on your site should have a natural flow that leads users to other related content, or to perform an on-site action like submitting their details or downloading a resource.
Your design will need to facilitate this. Like so:
Need results but pressed for time? Book a 15-minute consultation with our web development and design team, and we’ll talk you through how we can increase your conversions.
(See what we did there? 😉)
Reducing bounce rate and exit rate is about ensuring visitors’ needs are met, and that your design facilitates smooth interaction. It should be easy to locate, navigate to, and engage with any content the user requires, and from there it should be intuitive to move further along the funnel.
Essentially, any need must be met as quickly as possible, otherwise, the visitor will hit the back button and look elsewhere.
Keeping visitors on your website once you’ve attracted them there is crucial. Here’s how to keep them on board:
Our digital expertise, coupled with HubSpot credentials and knowledge of industry tools position our experienced team to deliver the best B2B website design and development that drive higher conversion rates
Book a call with our experts to chat about your needs, and how we can help you improve conversion rates by design.